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Artwork Ready in 24 Hours

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850,000+ Customers Since 2019

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Artwork Ready in 24 Hours

Description

Shipping and Returns

Satisfaction Guarantee

Insure your purchase against loss, damage, and theft.

Shipping Times

Custom Print Products
USA: 3-5 working days
CA, AUS, UK: 5-7 working days
Europe: 5-10 working days
Rest of world: 10-15 working days
All orders are shipped fully tracked.

Custom Artwork Creation Time

• Artwork previews will be sent to you via email within 24 hours.

• We start printing within 24 hours of receiving approval of your artwork!

Please note: Please allow couriers extra time during busy periods like Black Friday and Christmas.

Returns
As all orders are personalized and one of a kind, we do not accept returns. We do offer a 100% satisfaction guarantee. If you are unhappy with your item once received, we will redo and replace the item free of charge.

Satisfaction Guarantee

We send you a preview of your portrait as soon as it's finished. You can request unlimited edits until you're 100% happy with your pet portrait.

If you don't like your item once you receive it, we will offer to redo and replace your item, no questions asked.

We've designed over 850,000 pet portraits since 2019 and have over 58,000 reviews.

Still not sure? Contact our support team and we'll answer your questions.

Let's get started on your pet art today - all pets welcome!

Description

Insure your purchase against loss, damage, and theft.

Shipping and Returns

Shipping Times

Custom Print Products
USA: 3-5 working days
CA, AUS, UK: 5-7 working days
Europe: 5-10 working days
Rest of world: 10-15 working days
All orders are shipped fully tracked.

Custom Artwork Creation Time

• Artwork previews will be sent to you via email within 24 hours.

• We start printing within 24 hours of receiving approval of your artwork!

Please note: Please allow couriers extra time during busy periods like Black Friday and Christmas.

Satisfaction Guarantee

We send you a preview of your portrait as soon as it's finished. You can request unlimited edits until you're 100% happy with your pet portrait.

If you don't like your item once you receive it, we will offer to redo and replace your item, no questions asked.

We've designed over 850,000 pet portraits since 2019 and have over 58,000 reviews.

Still not sure? Contact our support team and we'll answer your questions.

Let's get started on your pet art today - all pets welcome!

Photo Guide

Follow the tips below when taking your pet's photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.

If your photo doesn't meet our criteria, we'll let you know within 1 hour of receiving your order, and help you choose a more suitable one!

• Close up photos work best!

• Take your photo at eye level with your pet.

• Take your photo in natural daylight and don't use flash.

• Try to get your pet to sit or stay still - make sure there's no blur.

• Make sure long floppy ears are in the photo and are not out of frame.